What Happens If You Miss a Hawaiian Flight – Steps to Take
Have you ever wondered what happens if you miss your Hawaiian flight? Will you’ve to rebook your ticket afresh or you’ll have other alternatives? In line with many airlines, Hawaiian Airlines also has certain policies associated with missed flights. They might seem complex to understand, but we are going to break it down so you know what to do after missing a flight. Here is what you can do:
1. Discover the Cause of Your Flight Missed
Possible Causes:
- Traffic Delays: Delays may arise due to traffic jams and one is likely to end up missing his/her flight.
- Flat Tire or Vehicle Issues: Technical breakdowns to your car or any other means of transport can also ensure that you are late.
- Late Check-in: It becomes extremely risky to arrive late because if you are late you may be locked out of the check-in or security area and will not be able to get to the plane on time.
- Connecting Flight Delays: Delayed flight on an earlier connection causing you to miss your next flight.
Implications: Knowing the reasons enables you to respond appropriately to Hawaiian Airlines, and it can also guide the flexibility that is available.
2. Contact Hawaiian Airlines Immediately
Steps to Take:
- Call Customer Service: If you are sure that you will not be able to make it to the plane on time, the next thing that you should do is contact Hawaiian Airlines customer care. Usually, customers can provide their phone number when purchasing a room in a hotel, on the website of the hotel, or in the booking confirmation.
- Visit the Airport Counter: If you’re currently at the airport, proceed to visit the Hawaiian Airlines ticket counter for inquiries.
- Provide Details: It is recommended to provide your booking reference number, the flight number of the missed flight, and a quality description of why the flight was missed.
Why It’s Crucial:
- Immediate Assistance: The sooner you call them the higher the probability of securing a seat on the next available flight.
- Record of Contact: It helps in generating a record of your effort to solve the problem, this may come in handy especially when it comes to negotiations such as waiving fees.
3. Rebooking Your Flight
Rebooking Options:
- Flat Tire Rule: Hawaiian Airlines also applies a standard industry policy known as the ‘flat tire rule’ – this policy enables the airline to accommodate its customers without charging them any fee if they check- in within two hours of the scheduled departure time of the original flight. It is the name derived from a flat tire but it is applicable to any hindrance.
- Fee Application: If you check in more than two hours as compared to the scheduled departure time or if you don’t check in on time and notify the airline, you may be required to pay a rebooking fee. The penalty fare fees may cost as low as $30 and may go up to $200 depending on how delayed you are and the type of fare ticket that you have.
How to Rebook:
- Check Availability: Hawaiian Airlines will search for the next flight and attempt to have you board it.
- Confirm New Flight: Ensure that you obtain the new flight information and if there are any extra costs involved or some other charges.
4. Refunds and Travel Credit
Refund Process:
- Full Refund: If you somehow fail to rebook or even if there’s no available flight to rebook then you may get a full or partial refund. However, this refund is based on your ticket type and the reason for your missed flight.
- Partial Refunds: At times, only a proportion of what you paid for your ticket may be repaid in the event that you can’t travel.
Travel Credit:
- Voucher: Hawaiian Airlines can use the value of the full amount paid by the customers and instead of refunding, provide them with a travel credit to be used in their future flights. This is normally in the form of a voucher or account credit.
- Usage: It is also important to read the fine print and come to understand the conditions under which this credit may be used for instance expiry dates and any limitations.
5. Accommodation and Amenities
If Delayed Overnight:
- Hotel Accommodation: If your delay results in a missed flight and entails an overnight stay, then there is an allowance for a hotel accommodation voucher by Hawaiian Airlines. This is normally provided where the delay was as a result of the airlines or due to some other circumstances that are beyond control.
- Meals: The airlines may also offer you a meal voucher if you are delayed for a long time.
- Transportation: Perhaps they comprise vouchers and transport for the guests when they have to move from the airport to the hotel.
How to Request:
- Ask Customer Service: If you’re facing an overnight delay, you can ask customer services to know about available accommodation or meal options.
- Save Receipts: It is very important to balance all expenses engaged so that you have raw materials for possible reimbursement.
Managing Expenses
Expense Tracking:
- Keep Receipts: You should also keep any receipts that may have been incurred as a result of the delay including meals or transport.
- Submit Claims: If you are to be reimbursed, learn how the airline deals with claims of such nature in order to ensure proper preparation.
Why It Matters: Always record your expenditures to be in a position to benefit from reimbursement from the airline in case of any additional charges made during the journey.
In Summary
When dealing with the issue of a missed flight with Hawaiian Airlines, communication has to be fast, one has to understand the flat tire rule, and even be ready for charges. This way and knowing your rights will enable you to go through the process without much hustle and prevent other expenses.