Does Fiji Airways have 24 Hours Cancellation Policy?

Did you book a flight with Fiji airways and now you are thinking of canceling it ? Are you making yourself aware of the  airline’s policies on flight cancellations and refunds before proceeding with any changes?  Flight cancellation and making any changes to your itinerary can sometimes be an exasperating task if you are not familiar with airlines cancellation and refund policy .Don’t worry. In this Article we will learn about the cancellation and refund policy of Fiji airways.

Fiji Airways is known for its exceptional customer service and comprehensive policies, making it one of the most reputable airlines in the industry.Flight ticket Cancellation policy is one of the most used policy. This policy was designed to support the travelers throughout the ticket cancellation process . It aims to provide in depth guidance and assist passengers to make a well-informed decision and preventing them from huge monetary loss.The fees and regulations associated with cancellations are determined by factors such as the type of fare, the timing of the cancellation, and the reason for the cancellation.

Fiji Airways Cancellation Policy

According to the Fiji Airways cancellation policy, the specific fees and rules will be considered on the fare type, the time of cancellation, and the legitimate reason for cancellation. The cancellation fees for Fiji Airways flights vary from approximately $750 per ticket for cancellations made 90 days before departure, to no refunds allowed for cancellations within 60 days of the flight’s scheduled departure. The exact fees depend on the specific route, fare type, and timing.

For a non refundable ticket following metric will be considered :

  1. if you cancel your ticket 24 hours or more before departure, you will be charged 25% of the total ticket cost.
  2. In case of cancellation between 80 to 71 days before departure, the charge will be 50% of the total ticket cost.
  3. For cancellations made between 70 to 61 days before departure, you will be liable to pay 75% of the total ticket cost.
  4. However, if you cancel within 60 days or less before departure, the full ticket cost of 100% will be charged.

Fiji Airways 24 hour cancellation policy

Airlines offers its passengers to receive a full refund on refundable Tickets , if the cancellation is made within 24 hours of booking. In case you exceed this time window of 24 hours , a cancellation fee will be charged, and the remaining ticket value will be refunded

How to Cancel a Fiji Airways flight ticket ?

i) Through website

Steps to cancel Flight ticket online :

  • Go to the official website of fiji airways or paste the link in your browser , it will divert you to the main page of  of Fiji Airways.
  • Navigate to the booking page and click login. sign-in option and enter your credentials ie Email id and Password.
  • Under the header “My Booking”  , click on “Change Booking”
  • Input your flight details(please refer to your ticket in order to avoid any confusion) and hit the next button.
  • You are required to enter your surname , contact information and all the general details.
  • After the completion of above steps , choose the cancel flight button(kindly check whether your ticket is refundable or not .Depending on the timing and fare rules, there might be a cancellation fee that you would need to pay. Make sure to follow the indicated payment process.
  • Once the booking is canceled , please fill the refund form if you are eligible for refund.
  • After this, You will receive a confirmation email regarding cancelling your ticket and refund will be issued back to your original mode of payment.

 ii) Via Phone call 

  • If you face any difficulty in cancelling the ticket , you can call Fiji Airways reservations.
  • Brief them about your desire to call off your booked flight(Please have your booking code, which consists of six letters, and your passenger information readily available for quicker verification).
  • The agent will look for the cancellation fees(if applicable) and guide you for the next steps .
  • You are required to fill the refund form (incase you are eligible)
  • After complying to above steps ,  A email will be sent to you for the confirmation.

iii) At The Airport Counter

  • Head to a Fiji Airways ticket counter in the terminal you are currently at.
  • Inform the airline representative that you wish to cancel your flight ticket.
  • Provide booking details like code and passenger name to pull up reservation.
  • Provide the necessary booking details, including the code and the name of the passenger, in order to retrieve your reservation. Clearly explain the reason for your cancellation to the counter staff.
  • Follow any instructions given by the agent to complete the cancellation process, ensuring that proper verification is provided
  • If you are eligible for a refund, initiate the refund form process immediately after confirming the cancellation.

Fiji Airways Refund Policy

According to fiji Airways refund policy , you are eligible for a refund within 24 hours of booking. Departure of the flight must be 7 days from the  date of the booking.Kindly fill out the refund form .Fiji Airways generally takes  7-20 business days after receiving a full and accurate refund request. Your refund will be reflected back to the original transaction mode such as credit card, bank account, etc.

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